Help
Frequently asked questions
Quick answers for workers, employers, and folks new to the platform.
For Workers
How much does it cost to use FindShifts as a worker?▾
Nothing. FindShifts is free for workers. There are no signup fees, no monthly fees, and nothing is taken out of your pay. You keep 100% of your wages.
How fast do I get paid?▾
After your shift, the business approves your hours and pays for them by card. Once that payment clears, your wages go to your bank through Stripe Connect on Stripe's normal payout timing. Payouts aren't instant. You'll need to finish Stripe's payout setup, including identity verification, before you can be paid.
What if I can't make a shift?▾
Let the business know as early as you can. You can withdraw an application you no longer want, and you can message the business in the app. Businesses can leave reviews after shifts, so no-shows can affect how other businesses see you.
Do I need a car or special license?▾
Depends on the shift. Each posting describes the work, and the business lists anything it needs, like a driver's license for a driving shift.
Am I an employee or contractor?▾
You're an independent contractor, not an employee of FindShifts or of the business. You choose which shifts to apply for. FindShifts doesn't withhold taxes from your pay, so plan for the taxes you'll owe.
How are ratings used?▾
After a shift, businesses and workers can rate and review each other. Businesses see a worker's rating when they look at applicants. If someone breaks the rules, you can report or block them in the app.
For Employers
What does FindShifts cost?▾
You pay your workers' wages plus a 20% FindShifts service fee. For example, $300 in wages costs $360 in total. You pay by card through Stripe Checkout after you approve the hours. No subscription, no setup fee, no minimums.
How quickly can I fill a shift?▾
We can't promise a fill time. FindShifts is new, and there may be only a few workers near you right now. Posting early, with clear pay and details, gives you the best chance.
Are workers vetted or background-checked?▾
No. FindShifts doesn't run background checks or screen workers. Workers verify their identity with Stripe when they set up payouts. Before you hire, you can check each applicant's profile and rating and message them. Morgan, our AI assistant, can write a short summary of an applicant, but AI can be wrong, so make your own call.
How do payments work?▾
After a shift, you approve the hours worked and pay by card through Stripe Checkout. Each payroll is its own card payment. Once your payment clears, each worker's wages go to their bank through Stripe Connect.
Do you handle taxes, insurance, or workers' comp?▾
No. FindShifts doesn't withhold taxes, provide insurance or bonding, or employ workers. Workers are independent contractors. Your business is responsible for following the employment and tax laws that apply to you.
About the platform
Where does FindShifts operate?▾
FindShifts is launching in the United States. We don't have active markets in specific cities yet. Join the waitlist and we'll let you know as shifts and workers pick up near you.
How is FindShifts different from other staffing apps?▾
We're newer and smaller, so we keep it simple. Workers pay nothing and keep 100% of their wages. Businesses pay wages plus one clear 20% fee, with no subscription. Posting, hiring, messaging, clock-in, and payment all happen in one place.
What if there's a dispute over a shift?▾
Email support@findshifts.work as soon as you can with the shift and what happened. We'll look at what the app recorded, like clock-in and clock-out times and the messages between you, and help sort it out. You can also report or block someone at any time.
How do you handle my data?▾
Card payments run through Stripe Checkout, so we don't store your card number. We don't sell your personal information. If you turn on the optional selfie check, clock-in selfies are deleted after 90 days. See our Privacy Policy for details.
Still have a question? Email team@findshifts.work. We read everything.
