Privacy Policy · FindShifts

Who we are

FindShifts connects businesses that need shift workers with people who want to pick up shifts. FindShifts is operated by Universal SAAS Agency LLC (“we”, “us”). This policy covers the FindShifts website (findshifts.work) and the FindShifts iPhone app.

1. Information we collect

Information you give us

Account: name, email address and password (stored only as a one-way hash). If you sign in with Apple or Google, we receive the name and email address they share with us.
Worker profile: photo, bio, phone number, skills, certifications, experience, availability and the area you want to work in.
Employer profile: business name, industry, website, address, phone number and, if you provide it, your tax ID.
Shifts: jobs you post, applications and cover notes, hiring decisions, and the hours you work or approve.
Messages and reviews: messages you send through FindShifts, ratings and reviews, and any reports or blocks you make.
Conversations with our AI assistants (Sage and Morgan): what you type to them.

Information collected when you work a shift

Location at clock-in:when you clock in, the app reads your device’s location once and saves it with that time record.
Clock-in selfie (only if you turn it on): see section 3.
Time records: clock-in and clock-out times and breaks.

Location for shift distance

If you allow location access, the app also uses your location to show how far each shift is from you. That distance is worked out on your phone. Your location is not sent to us or stored for this. We do not track your location at any other time.

Payments

Payments and payouts are handled by Stripe. Employers pay by card through Stripe Checkout, and workers set up payouts with Stripe, which collects their identity, bank and tax details directly. We never see or store full card or bank numbers. We keep the Stripe account and payment IDs, the amounts and the status of each payroll and payout.

Information collected automatically

Server logs: IP address, device and browser type, pages and actions, timestamps.
Error reports when something breaks, which may include the page or screen and your account ID.
Cookies and app storage that keep you signed in. We do not use advertising cookies or tracking across other companies’ apps and websites.

2. How we use information

To run FindShifts: show shifts, send applications to employers, let employers hire, track hours and pay workers.
To record where a worker clocked in, warn them if they seem far from the work site, and (if they turned on the selfie check) confirm that the right person clocked in.
To keep people safe: investigate reports, block abusive users and prevent fraud.
To send account, shift and payment emails and notifications.
To fix bugs and improve the product.
To meet legal duties such as tax reporting, record keeping and responding to lawful requests.

We do not sell personal information, and we do not use it for advertising.

3. Clock-in selfie check

The selfie check is optional. It is off unless you turn it on, either when the app asks you at clock-in or in Account settings, and you can turn it off at any time. While it is off, no clock-in photo is kept, sent to our AI provider or shown to an employer, and you can still clock in.

If you turn it on, at each clock-in:

the app takes one photo with your front camera;
we send that photo and your profile photo to our AI provider, Anthropic, which compares them and returns a match result;
the employer for that shift can see the photo and the result (for example, matched or not matched).

We do not build or keep a face template or any other face measurement, and we do not use the photo for anything else. The photo is deleted 90 days after the shift, or sooner if you delete your account. The match result stays with the time record.

4. AI features

FindShifts uses Anthropic’s Claude models for:

Sage, the worker assistant: answers questions about shifts, pay and your account.
Morgan, the employer assistant: helps write job posts and, when asked, gives a short summary of an applicant’s profile.
Drafting cover notes, and the clock-in selfie check described above.

To do this we send the relevant text (your message, and the shift or profile details involved) to Anthropic. Anthropic processes it to give us an answer and does not use it to train its models. AI answers can be wrong. Morgan’s applicant summaries are suggestions: the employer decides who to hire.

5. Who we share information with

Other FindShifts users

When you apply to a shift, that employer sees your name, photo, bio, skills, rating, number of completed shifts, verification status, cover note, email address and phone number. If you added them, they also see your experience level, certifications and the pay rate you want.
On the FindShifts website, an employer also sees a list of the people who applied to its shifts, with their name, photo, bio, skills, experience level, rating and number of completed shifts. Employers can’t browse workers who haven’t applied to them.
For shifts you work, the employer sees your clock-in and clock-out times and hours worked, and your clock-in selfie and its check result if you turned the selfie check on.
Workers see employers’ business names, ratings, shift details and work addresses.
People you message see what you send them. Reviews show your name.

Service providers who process data for us under contract:

Stripe: card payments, worker payouts and identity checks for payouts.
Anthropic: the AI features in section 4 and the selfie check.
Supabase: database hosting.
Vercel: website and server hosting.
Resend: sending email.
Sentry: error monitoring.
OpenAI: turning job and profile text into numbers used to match workers to shifts, when that feature is on.
Apple and Google: only if you choose to sign in with them.

Other cases

When the law requires it, or to protect the safety of a user or the public.
If FindShifts is sold or merged, to the new owner, under this policy.

California residents: see Do Not Sell or Share My Personal Info. We do not sell or share personal information as those terms are defined in California law.

6. How long we keep information

We keep your account information while your account is open.
Clock-in selfies are deleted 90 days after the shift.
When you delete your account, we delete your profile, photo, messages, applications, reviews, blocks and sign-in links. If you have worked or paid for shifts, we must keep the pay and hours records (dates, hours and amounts) for tax and legal reasons, generally up to 7 years. Those records are kept with your name, contact details, location and photos removed.
Stripe keeps its own payment records as the law requires; see Stripe’s privacy policy.
Server logs and error reports are kept for a limited time and then deleted.

7. Your choices and rights

Edit your profile any time in the app or on the website.
Turn the selfie check on or off in Account settings.
Location:you can turn off location access in your phone’s settings. The app then can’t show how far shifts are, and it needs location to clock in.
Block or report anyone from your conversation with them, or report a shift post.
Delete your account in the app under Profile → Account settings → Delete account, or by emailing us.

Depending on where you live, you may also have the right to see, correct, download or delete the personal information we hold about you, and to appeal if we say no. Email privacy@findshifts.work and we’ll respond within 30 days. We won’t treat you differently for using these rights.

8. Security

Data is encrypted in transit and at rest, passwords are hashed, and access is limited to the people and systems that need it. No system is perfectly secure. If you think your account has been compromised, change your password and contact security@findshifts.work.

9. Children

You must be 18 or older to use FindShifts. We do not knowingly collect information from anyone under 18. If you believe a minor has created an account, contact us and we will delete it.

10. Changes

If we make material changes to this policy, we will tell you by email or in the app before they take effect. The date at the top shows when it last changed.

Contact

FindShifts Privacy
privacy@findshifts.work